If you’ve never visited an internet pharmacy before, you probably have a number of questions for us. Hopefully you’ll find answers to your questions on this page. If not, please don’t hesitate to call us toll-free at 1-888-431-2025.
Payment And Pricing
Q. How much money can I save ordering from Maple Leaf Pharmacy?
Naturally, this depends on the medications you order. In general, you can save anywhere from 30% to 70% on your prescription costs, compared to prices you would pay in the United States. Most of our customers can expect to cut their drug bills in half.
Q. What additional fees will I be charged?
None. At our online pharmacy, you pay the cost of your medication and $9.95 USD for shipping. There are no additional charges.
Q. How should I pay for my order?
You can pay using VISA, MasterCard, AMEX or personal checks. Money orders are not accepted.
Q. Can I use my U.S. insurance coverage to pay for my prescription?
No. As an International pharmacy, we cannot accept payment from a U.S. insurer. We will provide you with a receipt which you can submit to your insurance company to claim back your medication expenses. Check with your insurance company first to find out whether or not they cover International drugs.
Shipping
Q. If I order drugs from Maple Leaf Pharmacy, won’t the cost of shipping cancel out my savings on drugs?
At MapleLeafPharmacy.com we charge one low shipping fee of $9.95 USD. This charge is per order, not per prescription. This means we can ship multiple prescriptions together for one fee, or bundle orders together (for family members or neighbors) to save costs. If you would like to have multiple orders shipped together, please contact us by phone (1-888-431-2025) or fax (1-888-431-1894). We will ship as many medications together as can fit in one parcel.
Another way you can take advantage of the per-order shipping fee is by ordering larger quantities of international medications at once. For example, if you order a 90-day supply instead of a 30-day supply of medication, you will pay one shipping fee instead of three.
All the drug prices listed on MapleLeafPharmacy.com include a dispensing fee. This means certain drugs are less expensive when you order in volume. As with shipping, when you order a 90-day supply as opposed to a 30-day supply, you pay one dispensing fee instead of three. Please call our toll-free number for more information: 1-888-431-2025
There are only two circumstances in which you could be required to pay more than one shipping fee:
- You have ordered more medications than can fit in a single package.
- One or more of the medications you have ordered must be shipped to you from a different country. In this case, you would pay one shipping fee per package per country.
Q. Why would Maple Leaf Pharmacy be shipping drugs from a different country?
This will only occur if you require a medication that is not currently available at Maple Leaf Pharmacy, but is available from a reputable pharmacy in a different nation. We have agreements with licensed filling pharmacies in Britain, Australia, New Zealand, Canada, India and the European union. All of our dispensing pharmacies are approved and regulated by their respective pharmaceutical associations. All customer orders are checked and approved and filled by highly qualified licensed pharmacists.
We will contact you to obtain your consent if we need to send part of your order from a different country. Having access to pharmacies in other nations helps us to provide you with high quality, inexpensive medications as efficiently as possible.
Q. How long will it take for my order to arrive?
It depends. If you have ordered a new prescription, it will take 14-21 days to be processed and shipped to your door. If you have ordered a refill of an existing prescription, it should arrive in 7-14 days.
Please note: A package may be held by held by U.S. customs for up to 30 days. Unfortunately, this is beyond the control of our online pharmacy, and you will need to consider this possibility when timing your orders.
Ordering From Maple Leaf Pharmacy
Q. How can I place an order?
Not ready to order yet? Click here if you’d like to begin a drug search
Q. Will I need a prescription to order medication online?
Yes. Before you place an order with MapleLeafPharmacy.com you must be examined by a licensed physician in the United States, and obtain a recent (less than one year old), written prescription for each medication you wish to buy.
Q. When will I need a new prescription?
Our online pharmacy can fill your prescription in 90-day installments, and will continue to refill the total amount of medication prescribed by your physician for up to one year. When one year has expired or your prescription has run out, you must make a medical appointment and get a new prescription.
Q. Why can’t you send more than a 90-day supply?
At this time, a 90-day supply is the maximum quantity of medication allowed to be purchased from online pharmacies for personal use by U.S. citizens.
Q. How do I order refills on my prescription?
You can phone, fax, mail, or process your refill order online. If you are contacting us by fax or mail, you will need to print our refill ordering form. If you require a new medication as well as a refill on an older prescription, ask us to package them together and cut your shipping costs. For more information on refills and forms, click here.
Requirements And Restrictions
Q. What is required to get started?
You must have a physical examination by a doctor in the U.S. within the last year. You need a written prescription from your doctor to order up to a 90-day supply of medication for your personal use only. You can call, fax or e-mail us to let us know that we should refill the prescription. It’s your choice. When the refills have been used up, you must see your doctor to obtain another prescription.
Q. Are you allowed to fill my American prescription?
Yes. Once a doctor licensed in your selected pharmacy’s country has reviewed your medical history and approved your prescription, Maple Leaf Pharmacy can fill that prescription.
Q. Is there a limit on how much I can buy at one time?
Yes. By law we can send you no more than a three-month supply of each of your medications, provided you have a valid prescription for that amount of medication and they are for your personal use only. If your physician writes a prescription for more than a three-month supply, we will issue only enough of the prescription to cover the first three months. If requested, we can issue another three-month supply once the first three-month supply has been used up.
Q. Why can’t I buy Valium, Tylenol #3 or other narcotic, addictive or controlled medications from Maple Leaf Pharmacy?
Maple Leaf Pharmacy will not sell any habit-forming medications. Legally, we are prohibited from shipping narcotics and controlled substances.
More Questions
Please call us toll-free at 1-888-431-2025.