This version effective January 1, 2004
Total Care Pharmacy Ltd., carrying on business as MAPLELEAFPHARMACY.COM (“MLP”), understands the importance of protecting your privacy. MLP is dedicated to upholding its obligations at law concerning the collection, use and disclosure of the personal information under its control, as set out in the Personal Information Protection Act and Regulations and the Health Information Act and Regulations of Alberta, as well as the Personal Information Protection and Electronic Documents Act and Regulations of Canada.
This Policy explains how MLP collects, uses and discloses the personal information collected from and provided by its customers while using MLP’s services and/or its Web site (the “Main Site”). Any personal information collected or provided to us, including through the Main Site, will be treated with care in accordance with this Privacy Policy and will not be used or disclosed in ways to which you have not consented or where prohibited by law.
PLEASE NOTE that, in addition to the terms set out in the Privacy Policy, all Order information provided to us on the site where you place an order (the “Secure Site”) will be subject to the terms set out in the Customer Agreement, which you should review prior to providing the information required.
The Main Site and Secure Site are collectively referred to as the “Site”.
By using the Site, you signify that you have consented to the collection, use, and disclosure of your personal information in accordance with the MLP Privacy Policy. If you do not agree with this Policy, you are prohibited from using the Site.
MLP adheres to the following principles concerning the collection, use and disclosure of personal information, namely:
Accountability
MLP is responsible for the personal information under its control and has appointed a Privacy Officer to be accountable for its compliance with its obligations at law and its Privacy Policy. Should MLP transfer personal information to a third party for processing or a related business purpose, it shall use contractual means to bind the party to its privacy obligations at law.
Identifying Purposes
MLP shall document the purpose for which personal information is required at or prior to the time of collection.
Consent
MLP acknowledges that the knowledge and consent of an individual are required for the collection, use or disclosure of personal information, except where required or permitted by law. MLP recognizes that an individual may withdraw or vary consent as permitted by law.
Limiting Collection
MLP shall collect only that personal information necessary to complete its purposes. MLP shall collect information directly from the individual who is the subject of the information except where permitted by law.
Limiting Use, Disclosure and Retention
MLP shall not use or disclose personal information under its control for purposes other than those for which it was collected, except with the consent of the individual or where permitted or required by law. MLP shall keep personal information on file in accordance with its professional and legal obligations.
Accuracy
MLP shall take reasonable steps to ensure that the personal information it has on file is accurate, complete and up-to-date as is necessary for the purpose for which it is used.
Safeguards
MLP shall employ sufficient safeguards to reasonably protect the personal information under its control from unauthorized access, use or disclosure. MLP shall educate its employees concerning MLP’s privacy obligations.
Openness
MLP shall make a complete copy of its Privacy Policy, along with the MLP Privacy Officer’s contact information, available to consumers upon request.
Individual Access
Pursuant to certain restrictions or exceptions at law, MLP shall provide an individual with access to their personal information maintained on file by MLP in accordance with its obligations at law and its Privacy Policy. Should an individual note that there is an error or omission in their personal information on file with MLP, upon reasonable notice and justification, his or her personal information will be updated as appropriate.
Challenging Compliance
An individual may challenge MLP’s compliance with its obligations concerning its management of personal information and shall address complaints in accordance with the provisions set out in MLP’s Privacy Policy.
Personal Information
By using the MLP Site or its services, you Specifically Provide that:
During your use of the Site, you may decide to voluntarily provide personal information such as your name, email address, postal address, and telephone number when asked for purposes such as communicating with MLP. MLP may use your personal information to contact and correspond with you, to respond to your inquiries, and as otherwise permitted by law. If you provide your email address, MLP may send to you, from time to time, email containing information about MLP and other matters it believes will be of interest to you. Personal information provided to place an order on the Secure Site will be protected as stated in the privacy provisions of the Customer Agreement.
Disclosure of Your Personal Information
If MLP is involved in a merger or other reorganization, MLP may disclose your personal information to the resulting organization. Also, MLP must cooperate fully should a situation arise where MLP is required by law or a legal authority to release your personal information. MLP takes reasonable precautions to avoid the unauthorized disclosure of your personal information. Nevertheless, due to the nature of the Internet, security and privacy risks cannot be entirely eliminated. Therefore MLP cannot guarantee that your personal information will not be disclosed in ways not otherwise described in this Policy.
Tracking Information
MLP may use and share with our partners non-personal statistical or demographic information which cannot be connected to the identities or other personal information of individual users for research purposes.
Other Matters
The Site may contain links to other websites which collect information about you voluntarily or through cookies. MLP has no responsibility or liability for or control over those other websites. This Privacy Policy may be changed by MLP from time to time in MLP’s sole discretion and without any prior notice or liability to you or any other person. New versions of this Privacy Policy will be posted here and you should check for Policy updates.
A COMPLETE COPY OF THE MLP PRIVACY POLICY IS AVAILABLE BY CONTACTING THE MLP PRIVACY OFFICER:
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